The Facilitators’ Workshop is a community of practice for rising and established leaders who want to perfect the craft of leading and facilitating groups through complexity, conflict, and uncertainty—so their groups can actually achieve their purpose.

Who It’s For

The Facilitators’ Workshop is designed for leaders who facilitate as part of their real work—not as a side hobby:

• Civil society and nonprofit leaders who want to strengthen how their organizations plan, decide, and work through conflict
• Operators, product managers, and team leads who are tired of “people and process stuff” derailing outcomes
• Managers of cross-functional teams and partner-facing leaders who need practical, proven tools to move groups forward

If meetings stall, planning processes get hijacked, or conflict keeps resurfacing—this space is for you.

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What you’ll get

Teaching & Tools

Each month, Kate and I host a live, interactive community session focused on a specific facilitation framework or tool. These sessions are exploratory, practical, and—yes—sometimes a little fun. We’ll also occasionally share special resources or offers with the community.

Practice the Craft

You won’t just learn concepts. You’ll practice them—in small groups, on real challenges, with feedback from peers and from us. This is where facilitation skill actually gets built.

Community

You’ll learn with and from thoughtful leaders navigating similar dynamics—and build relationships that support your growth, reflection, and professional network. At a moment when many of us feel isolated in leadership roles, this kind of peer space matters.

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Community Stewards

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Charley Johnson has spent the past 20 years leading and stewarding multi-stakeholder systems-change efforts across sectors, including directing the Public Technology Leadership Collaborative, Disinformation Action Lab, and Center for Digital Development at USAID.

Charley now coaches and advises leaders across the private sector, government, nonprofits, and philanthropy how to align technology with their vision of the future (not the other way around!), find clarity in complexity, and facilitate change — in their system, and in themselves.

He has formal training in complex adaptive systems from The Cynefin Company and the Santa Fe Institute for Complexity, and holds a master’s degree from the Harvard Kennedy School. He’s the founder of Untangled and Co-Founder of The Facilitation Leadership Lab.

Kate Krontiris is an organizational development strategist with over 20 years of facilitation, mediation, and conflict resolution experience. Clients have included Google, Obama United States Digital Service, Facebook, and United Nations, among others. Singer-songwriter with performance appearances at Jazz at Lincoln Center, Yo-Yo Ma’s Silkroad Global Musician Workshop, Berklee College of Music, the Gnaoua and World Music Festival, and other venues.

Master in Public Policy, Harvard Kennedy SchoolMaster of Business Administration, MITBachelor of Sociology, Columbia University

Based in Sierra Leone, engaged across the world.